Desktop Administrator |
| Location: | Burlington, NJ |
| Salary Range: | $14-16 per hour commensurate with experience |
| Exempt/Non-Exempt: | Non-Exempt |
| Benefits: | Medical, dental, vision, life insurance, 401k |
| Employment Type: | Full Time |
| Department: | Administration |
| Description: | Stewart Business Systems is a subsidiary of Xerox. We are the elite sales and service provider of digital document imaging solutions for New Jersey and the eastern part of Pennsylvania. Were a locally run company trusted by the regions businesses since 1959 and now have the backing of a Fortune 500 company, Xerox. Were headquartered in Burlington, NJ and have offices in Princeton, Clifton, Lakewood, and Willow Grove, PA. Our decentralized management philosophy allows for very responsive and personalized customer service and support. We offer extensive product and service training, excellent benefits, competitive compensation, a positive working environment, and development opportunities.
We are currently seeking a Desktop Administrator who will be responsible for providing first- and second-level support to employees located in all offices. |
| Duties: | Provide first- and second-level support for internal network, software, hardware, and VOIP phone system
Set up laptops and desktop computers with appropriate software for new hires
Make additions and changes to logins and e-mail addresses
Reissue equipment to current employees as needed
Troubleshoot server problems
Create nightly back-up tapes of company data
Support IT Manager in maintaining Disaster Recovery Plan
Support IT Manager with maintenance of OMD system, as well as CRM database
Make recommendations for purchasing computers, printers, peripherals, and associated software
Perform other duties as assigned
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| Qualifications: | Excellent customer service skills
Strong troubleshooting skills
Minimum 1 year experience with desktop support in a Windows environment
Experience with Windows XP and Windows 7
Experience with Microsoft Office
Experience with Windows Domain/Active Directory
Understanding of TCP/IP, DNS, DHCP
Experience with mobile devices including Android and Blackberry
Experience with Windows Server 2003/2008
Other Desired Skills
Experience with VMware
Experience with Windows Scripting and Group policy
Experience with Exchange 2007/2010
Experience with tape and disk backups
Experience with ShoreTel telephone systems |
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